Tata Communications Recruitment Drive | Service Executive | Any Degree | Apply Now
Tata Communications Recruitment Drive – About the Company : Tata Communications is an Indian telecommunications company that provides services in Network Services, Internet Services, Network Security, and Data Center Services. The company is headquartered in Pune. Tata Communications Limited is an Indian telecommunications company previously known as Videsh Sanchar Nigam Limited. It was previously under the ownership of Department of Telecommunications, Ministry of Communications, of the Government of India.
Tata Communications Recruitment Drive Details :
Tata Communications is schedule to hire Customer Service Executive – Service Assurance for Graduates. The detailed eligibility and application process for Tata Communications Off Campus Drive 2022 are discussed below.
Company Name : Tata Communications
Job Role : Customer Service Executive – Service Assurance
Location : Pune
Experience : 0-4 Years of work experience
Education : Any Degree
Last Date : ASAP
Tata Communications Mega Off Campus Eligibility Criteria :
- A Candidate should have Engineering Graduate.
- Experience: 0-4 years
Tata Communications Recruitment 2021/Job details :
- Responsible for the equipment’s operation and maintenance (Fault, configuration, alarm, performance and security) or network components to drive network efficiency and availability.
- Ensure efficient and effective technical customer service as per SLAs.
- Manage Technical Support Center (helpdesk) and operations of escalation desk/tickets for all NOC and SOC issues.
- Review L3/L4 incidents and ensure resolution efficiency to ensure smooth operation and maintenance of network components and other specified equipment (e.g. ATMs) to drive network efficiency and availability.
- This group of specialists provides technical expertise in assisting clients with installations, maintenance, upgrades and repairs for IP, Transport, Voice and Mobility, WLA ATMs.
- Maintain quality standards to achieve optimal levels of operation and KPI targets.
- Provide last mile support for service assurance of all business segments across TCL.
- Tracks and monitor network traffic and performance to ensure minimal interruption to transmission and/or network switches.
- Ensure adequate monitoring of various network aspects panning across different service and ensuring quick and appropriate resolution of network issues (remote as well as on-field).
- Monitor vendor performance, particularly critical incidents, delayed cases, non-adherence to SLA, etc.
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Registration Link for Tata Communications Off Campus Drive 2022
All Eligible Candidates should Apply in Tata Communications Mega Off Campus Drive 2022 by using below mentioned link before the last date.
Registration Link : Click Here