PowerSchool Off Campus Drive 2022 | Any Degree | Associate Technical Support Engineer | Apply Now
PowerSchool Off Campus Drive 2022 – About the Company : PowerSchool is the leading provider of cloud-based software for K-12 education in North America. Its mission is to power the education ecosystem with unified technology that helps educators and students realize their full potential, in their way.This position, under the general direction of both the supervisor and manager, provides technical support for our award-winning K-12 software systems. This position provides world class solutions-oriented technical support with a strong focus on customer service that is designed to maximum customer satisfaction. This position requires the employee to become proficient with all aspects of the application software functionality in order to accurately analyze, troubleshoot, diagnose and resolve software or system related issues. This position will interact with customers via telephone and written internet based communication.
PowerSchool Off Campus Drive 2022 Details :
PowerSchool is schedule to hire Associate Technical Support Engineer for Any degree . The detailed eligibility and application process for PowerSchool Off Campus Recruitment 2022 are discussed below.
Company : PowerSchool
Job Role : Associate Technical Support Engineer
Location : Bangalore
Experience : 0-2 Years
Education : Graduate
Last Date : ASAP
PowerSchool Recruitment Drive Eligibility Criteria :
- 0-2 years’ prior experience in a technical support role
- Proficient in Microsoft Office suite
- Salesforce experience preferred
- Prior CRM experience preferred
- Strong customer service and conflict resolution skills
- Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes
- Associate’s degree or equivalent work experience
- Strong attention to detail and time management
- Strong oral and written communication skills
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PowerSchool Recruitment 2022/Responsibilities :
- Answers, evaluates and prioritizes incoming telephone, email and chat-based requests for assistance from users experiencing problems with hardware, software, networking and other computer-related technologies
- Recognizes problems, conducts research, provides resolutions and follows up with customers as needed,escalating more complex cases to the appropriate team
- Logs and tracks calls using problem management database and maintains history records and related problem documentation
- Prepares standard statistical reports, such as help desk incident reports
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Registration Link for PowerSchool Recruitment Drive 2022
All Eligible Candidates should Apply in PowerSchool Virtual Recruitment Drive 2022 by using below mentioned link before the last date.
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Registration Link : Click here [amarpink]