Pearson Off Campus Drive 2024 : Hiring freshers as Client Channel Operations Associate

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Pearson Off Campus Drive 2024
Pearson Off Campus Drive 2024

Pearson Off Campus Drive 2024 : Hiring freshers as Client Channel Operations Associate | Registration Link Available

Pearson Off Campus Drive 2024 : Pearson announce Recruitment for Any Degree Graduate Candidates through its Official Portal. Interested Jobseeker can go through this Job post to know further details about Pearson Hiring 2024 and Apply to the Pearson Off Campus Recruitment Drive 2024 through the Registration link available at the end of this post. The more details about Pearson Details and Eligibility Criteria and Pearson Careers Off Campus Drive 2024 Pattern 2024 are discussed below.

About Company : At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets.

To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

Pearson Off Campus Drive 2024 Batch Details :

Company NamePearson
Company Websitehttps://www.pearson.com/
Job RoleClient Channel Operations Associate
QualificationGraduate
Experience0 to 1 Years
SalaryAs Company Standard
LocationNoida
TimeASAP

Pearson Off Campus Drive 2024 Eligibility Criteria :

  • Experience coordinating logistics associated with exam delivery
  • International work experience and cultural awareness
  • Customer support experience
  • Knowledge of Pearson VUE applications
  • Experience in analysis, documentation, and reporting
  • Demonstrated experience with coordinating a range of responsibilities/projects
  • Confident in working independently on your own with minimal supervision and able to seek assistance and escalate concerns when required
  • Enthusiastic, energetic team player who has the ability to work on their own, whilst possessing the ability to seek assistance and/or escalate concerns when required
  • Degree educated or equivalent
  • A positive and can-do attitude combining the ability to continually see, speak and communicate in the most positive manner possible, internally and externally
  • Demonstrated experience in coordinating multiple tasks to meet deadlines
  • Ability to exceed customer expectations
  • Ability to adapt to new business practices and respond positively
  • Excellent English, both written and verbal
  • Fully familiar with the Microsoft Office suite and associated packages
  • Demonstrated experience working with Excel – intermediate to advanced skills

Job Description :

CCOA will lead channel care initiatives for 3rd party test centres in southern Asia. These initiatives will require both proactive and reactive communication with 3rd party test centres to ensure company and client requirements are met. To be successful in this role, the CCOA will rely on effective communication, data collection/analysis and careful planning and prioritisation of priorities. Other responsibilities of the role include working to set timelines, planning and negotiating priorities.

In this role you will interact with a number of different departments, such as Channel Sales, Channel Quality & Security, VSS (Technical Support Services), Capacity Management, Program Managers, Event Teams, Client Support Services, Channel Care, Program Coordinators, and other internal groups within Pearson VUE as required.

Key Responsibilities

  • Support the S. CCOM in ensuring that client satisfaction levels are achieved to a high standard and issues are recognised, documented and resolved
  • Work with both internal teams and 3rd party test centres to ensure adequate capacity is provided to meet client demands and assist to develop contingency plans
  • Support other initiatives as provided by the S. CCOM where appropriate
  • Develop strong relationships with wider Pearson colleagues to maximise effectiveness and efficiencies
  • Respond to the needs of test centres in all aspects of test delivery

Key Activities

  • Provide regular reports and updates to S. CCOM and other key stakeholders
  • Manage and respond to incoming channel care queries from 3rd party test centres
  • Support event testing by securing test centres and working with teams to ensure successful exam delivery
  • Monitor and manage 3rd party test centre capacity to ensure client requirements are met

Required Competencies

  • Collaborative Working
  • Commercial Awareness
  • Commitment to Improving Quality
  • Customer Focus
  • Effective Communication
  • Effective Time Management
  • Multi-Tasking Skills
  • Capable Team Player

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How to apply for Pearson Job Hiring Drive 2024 ?

All Interested and eligible candidates can apply for Pearson Job Hiring Drive 2024 online by registering themselves through the link given below on or before Last Date.

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Pearson Off Campus Job Drive 2024 Batch – Frequently Asked Questions

How to apply for Pearson Interview Drive 2024 ?

To apply for the Pearson Interview Drive 2024, you have to check the official site of Pearson or https://freshersmeet.com/

Does Freshersmeet.com provide Pearson Careers Off Campus Drive 2024 ?

Yes, Freshersmeet.com provides Pearson Careers Off Campus Drive 2024 Alerts continuously.

What is the Pearson Selection Process?

Aptitude Test, Technical & Interview Rounds.

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