Synamedia Freshers Recruitment 2021 | Associate Technical Support | Any Degree | Apply Online

Synamedia Freshers Recruitment 2021
Synamedia Freshers Recruitment 2021

Synamedia Freshers Recruitment 2021 | Associate Technical Support | Any Degree | Apply Online

Synamedia Freshers Recruitment 2021   About the Company : Synamedia is the largest independent Video Software and Solutions company. Synamedia is a standalone Technology Company focused on Video Delivery Solutions. The company is headquartered in the UK.Synamedia Ltd. is a video technology provider headquartered in Staines-upon-Thames, UK. Its products cover content distribution and delivery, video processing, and video security.

Synamedia Freshers Recruitment 2021 Details :

Synamedia  is schedule to hire Software Engineer (Java AWS/Azure Developer) for BE/B.Tech. The detailed eligibility and application process for Synamedia Off Campus Drive 2021 are discussed below.

Company : Synamedia

Job Role : Associate Technical Customer Support

Location : Bangalore

Experience : Freshers

Education : B.E./B.Tech

Apply By : ASAP

Synamedia Recruitment Drive Eligibility Criteria :

  • A candidate should have Bachelor’s in computer studies or Engineering or equivalent
  • Analytical and troubleshooting skills.
  • Eager to learn. Technical aptitude to assimilate new learning quickly
  • Excellent written and verbal communication skills
  • Flexible: Very able to adapt to a changing environment
  • Able to take initiative and drive change
  • Performs well under pressure and in disruptive environments where priorities can change in response to customer demand
  • Video technology: Digital TV, VoD, MPEG, ABR, MPEG-DASH, HLS, Cloud DVR, etc.
  • Routing Protocols: CCNP equivalent knowledge or higher in IP networking

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Synamedia Off Campus Drive 2021/Skills :

  • Troubleshooting on complex IT , Cloud, On Prem , DevOps environment with understanding of Media Platforms.
  • Excellent exposure/hands on Linux, Cloud (Azure/OpenStack/Google cloud) , basic Networking skills
  • Good exposure on incident management tools
  • Good exposure monitoring tools like ELK /Zabbix /Prometheus
  • Good to have knowledge of Media products.
  • Strong Troubleshooting skills
  • Knowledge on Shell scripting / python scripting
  • Good to have exposure on automations.
  • Basics multimedia concepts in Mpeg2, H.264, TS, OTT, IPTV, HD & SD resolutions, 4K TV, DRM, VOD, Live streaming, PPV, Adaptive Streaming

Synamedia Recruitment 2021/Responsibilities :

  • Front line technical service reliability operators accountable for handling critical customer issues coming in via support phone line and ITSM tools.
  • Emergency Handling and Service Restoration
  • Provision users and configuration management
  • Responsible for first touch incident resolution (via TSG or SOP) or escalation to the appropriate resource in line with the SLAs.
  • Responsible for monitoring the live service via Moogsoft  alerts, Heads Up Displays, Manual service checks or customer escalations.
  • Accountable for High Priority Bridge Moderation (Spin up bridge, start whiteboard, document sequence of events).
  • Document and refine Phone Script, TSGs and SOPs.
  • Service Request Management (User Provisioning, Client Invites, Environment requests, Deployments, etc.)
  • Responsible for refining Service Centre tools and process
  • Accountable for working upstream with Dev on monitoring, tools and architecture to deliver security, reliability, manageability and availability at scale.
  • Accountable for Executive response and communication
  • Accountable for developing tools to reduce restoration times and cost of operations.
  • Command and control during High Priority Events.
  • Problem Management/Retrospectives
  • Accountable for deploying services to production environments.

Synamedia Mega Recruitment 2021/Job details :

  • Proactive Monitoring and resolving the alarm both application and system level
  • Handling Tickets coming via Email, Alarms, phone and ticketing tools
  • Performing deep analysis on ticket and target is to resolve the ticket on Tier 1
  • Forward Ticket that cannot be addressed by the Tier 1 to SRE and Engineering Team
  • Triage the Ticket with customer, SRE and engineering team.
  • Monitoring alarm and Ticket queue consistently
  • Monitoring the SLA associated with Ticket
  • Work as a team member, providing support to colleagues as and when required.
  • Starting the VM / Services to restore the services to prevent the outage
  • Share new solutions with the group as part of “Sharing Best Practices”
  • Contribute & Participate for the overall improvement of the program / company.

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Registration Link for  Synamedia Recruitment Drive 2021

All Eligible Candidates should Apply in  Synamedia Recruitment Drive 2021 by using below mentioned link before the last date.


Registration Link : Click here [amarpink]

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