American Express Job Hiring Drive 2024 : Recruitment Freshers as Travellers Cheques and Prepaid Servicing Analyst I | Registration Link Available
American Express Job Hiring Drive 2024 : American Express announce Recruitment for Any Degree Graduate Candidates through its Official Portal. Interested Jobseeker can go through this Job post to know further details about American Express Hiring 2024 and Apply to the American Express Off Campus Recruitment Drive 2024 through the Registration link available at the end of this post. The more details about American Express Details and Eligibility Criteria and American Express Careers Off Campus Drive 2024 Pattern 2024 are discussed below.
About Company : At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.
American Express Job Hiring Drive 2024 Batch Details :
| Recruitment Authority | American Express |
| Website | https://www.americanexpress.com/ |
| Job Role | Travellers Cheques and Prepaid Servicing Analyst I |
| Qualification | Any Graduate Degree |
| Experience | 0 to 3 Years |
| Salary | Best in Industry |
| Job Location | Gurgaon |
| Application Last Date | ASAP |
American Express Job Hiring Drive 2024 Eligibility Criteria :
- Proficiency in Japanese language.
- Graduate with 0 – 3 years of Prior Experience.
- Work in a 24*7 work environment in a customer facing calling profile.
- Ability to work under pressure in a deadline-driven environment and maintain strong attention to detail.
- Good oral and written communication skills in English.
- Good listening and decision making skills.
- An ability to handle escalated issues politely and courteously to achieve a balance between promise fulfilment and risk.
- Should not be on any form of counselling.
Job Description :
The primary objective would be to deliver very high standard of customer service by reviewing and analyzing requests received from merchants and customers globally for prepaid products and make informed decision to pay or decline the request post determining if all the compliance requirements are met.
Travelers Cheques & Prepaid Servicing (TCPS) operations team ensures extraordinary customer service for our customers and merchants in a 24*7, multi-lingual environment. We manage servicing and operations for prepaid products giving support on all queries from a phone servicing and back-end operations perspective.
Responsibilities:
- Managing inbound customer and seller calls and faxes for all prepaid products like Gift Card and Traveler cheques.
- Handle Claims for lost/Stolen and Unable to Cash Traveller Cheques.
- Handle Escheatment calls and faxes.
- Process Refund Requests, Overspend and Excessive balance cases.
- Candidate should be able to multi-task and prioritize work to ensure balance is met between regulation, policy, and customer service experience.
- Respond to customer escalation and conduct a root cause analysis of the escalation.
- Leverage expertise in analyzing risk related data, identifying fraud connections.
- Manage change effectively to meet / exceed performance targets.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
How to apply for American Express Careers Off Campus Drive 2024 ?
All Interested and eligible candidates can apply for American Express Careers Off Campus Drive 2024 online by registering themselves through the link given below on or before Last Date.
Apply Link : Click Here To Apply
American Express Careers Off Campus Recruitment 2024 Batch – Frequently Asked Questions
How to apply for American Express Careers Off Campus Drive 2024 ?
To apply for the American Express Careers Off Campus Drive 2024, you have to check the official site of American Express or https://freshersmeet.com/
Does Freshersmeet.com provide American Express Careers Off Campus Drive 2024 ?
Yes, Freshersmeet.com provides American Express Careers Off Campus Drive 2024 Alerts continuously.
What is the American Express Selection Process?
Aptitude Test, Technical & Interview Rounds.
