Amazon Freshers Recruitment 2022 | IT Services Support Associate | Any 10+2/Diploma/Graduate | Apply Now
Amazon Freshers Recruitment 2022 – About the Company : Amazon.com, Inc. is an American multinational technology company based in Seattle, Washington, which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence.Amazon is a giant E-commerce company that was founded in 1994 by Jeff Bezos. It provides cloud computing and Artificial intelligence technology. The company is headquartered in Washington, United States.
Amazon Freshers Recruitment 2022 Details :
Amazon is schedule to hire IT Services Support Associate for Any Degree. The detailed eligibility and application process for Amazon Off Campus Drive 2022 are discussed below.
Company Name : Amazon
Job Role: IT Services Support Associate
Education: 10 + 2 / Diploma / Graduate
Last date : ASAP
Amazon Recruitment Drive Eligibility Criteria :
- A Candidate should have Any 10+2/Diploma/Graduate
- Strong verbal and written English communication skills.
- Able to apply critical thinking to determine the next steps needed to resolve contacts.
- Ability to empathize with and prioritize internal customer needs.
- Six months experience in an IT or customer service role troubleshooting with the ability to decipher technical terminology and explain the situation or issue in laymen’s terms for the customer.
- The ability to quickly adapt to different operating systems while including PC hardware and software issues and software incompatibilities.
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Amazon Off Campus Drive 2022/RESPONSIBILITIES :
- Review written communications to ensure adherence to policy and ensures messages are received in a timely manner
- Willingness to work flexible shifts(24X7 Model) and scheduling, including nights, weekends, and holidays.
- Acts as a customer liaison for the computing operation, communicating, resolving, and/or initiating the
- Research, review, and respond to inquiries received via web chat, telephone calls, email, ticketing system, all in a timely manner, in accordance with team standards.
- Creates and submits detailed call logs documenting customer interactions that are accurate, thorough, and timely.
- Informs customers of needed remedies and answers basic questions.
- Follow all standard operating procedures (SOP) through the effective use of Knowledge management.
- Acquire and maintain current knowledge of relevant company policies in order to facilitate communications.
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Registration Link for Amazon Virtual Recruitment Drive 2022
All Eligible Candidates should Apply in Amazon Mega Recruitment Drive 2022 by using below mentioned link before the last date.
Registration Link : Click Here