GENPACT IS HIRING 2024 : Genpact Careers announce Recruitment for Any Graduate Degree / Any Post graduate Candidates through its Official Portal. Interested Jobseeker can go through this Job post to know further details about Genpact Hiring 2024 Batch and Apply to the Genpact Career Job 2024 through the Registration link available at the end of this post. The more details about Genpact Recruitment Drive 2024 Details and Eligibility Criteria and Genpact Careers Interview Drive 2024 Pattern 2024 are discussed below.
About Company : Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM.
We deliver value to our clients in two ways – through digital-led, domain-enabled solutions that drive innovation, and through intelligent operations enabled by digital that design, transform and run clients’ operations. Our approach is continually refined in one of the world’s largest digital process sandboxes, where we test and improve thousands of processes.
For two decades, first as a General Electric division and since 2005 as an independent company, we have been passionately serving our clients. We generate impact for clients from the Fortune Global 500 and beyond, and employ over 77,000 people in more than 20 countries, with key offices in New York City, Palo Alto, London, and Delhi. For additional information, visit www.genpact.com. Follow Genpact on LinkedIn, Twitter, YouTube, and Facebook.
Read/Write/Comprehend in Hindi+ English is mandatory
Job Description :
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting Applications for Customer Service-Voice Process (Hindi+English)_Hyderabad Location
Zoom Link : https://genpact.zoom.us/j/3064784491
Zoom Id : 3064784491
Date of Zoom Drive : 25-May-2024
Timings : 12:00 Pm to 2:00 Pm
Work Location: Hyderabad
Languages Known: Hindi+English
Work Module: Work from office
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.
Responsibilities
Respond to customer queries and customers concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and advance product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.
Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Preferred qualifications
Previous experience in a customer service role chat/email/voice
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
You should be able to work on a flexible schedule (including weekend shift)
How to apply for Genpact Hiring Job Drive 2024 ?
All Interested and eligible candidates can apply for Genpact Freshers Hiring Job Drive 2024 online by registering themselves through the link given below on or before Last Date.
