American Express Job Hiring 2024 : Apply Freshers for Customer Service Analyst T2| Registration Link Available
American Express Job Hiring 2024 : American Express is organizing an Off Campus Drive in 2024 for the position of Customer Service Analyst T2. This event is open to graduates with 0 to 1 years of experience and will take place in Gurgaon. The company is seeking candidates with any graduate qualification. This role offers opportunities within the Digital Product Management domain. For more details about American Express Job Hiring 2024 , read the below sections.
About Company : At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.
American Express Job Hiring 2024 Details :
| Recruitment Authority | American Express |
| Website | https://www.americanexpress.com/ |
| Job Role | Customer Service Analyst T2 |
| Qualification | Any Graduate Degree |
| Job Id | ID: 24006579 |
| Experience | 0 to 1 Years |
| Salary | Best in Industry |
| Job Location | Gurugram |
| Application Last Date | ASAP |
American Express Job Hiring 2024 Eligibility Criteria :
- MBA or a Master’s Degree in a quantitative field (e.g. Finance, Engineering, Mathematics, Computer Science or Economics).
- 0-30 months of experience in data analytics.
- Strong communication and interpersonal skills.
- Innovative problem solver with ability to learn quickly and work independently with complex, unstructured initiatives.
- Ability to work in a dynamic, cross-functional environment, with a strong attention to detail.
- Exceptional strategic and analytical thinking.
Preferred Qualifications
- Operations experience required.
- Strong attention to detail in a highly regulated environment via strong written and verbal communication
- Have a mindset to drive innovation and challenge status quo to streamlining internal process for greater speed and agility.
- Experience reviewing communication in a regulated environment.
- High level attention to detail with ability to quickly identify problems and suggest sound resolutions.
- Customer service experience with exceptional listening and relationship building skills – Customer First focus = Easy, Recognize Solve
- Ability to use good judgment in decision making.
- Resilient with the desire to continually improve personal performance, customer satisfaction and business brand.
- Strong time management skills and the ability to work under pressure with limited supervision.
- Ability to effectively manage change and remain calm in stressful situations.
- Ability to navigation multiple servicing platforms
- Strong computer literacy with a solid working knowledge of current internet technology, the ability to research information for business related purposes and proficiency with Microsoft Office Products
- Banking experience preferred
Job Description :
Every one of our Operations Team Care Professionals represents the American Express Brand. They take their work personally because they’re more than a friendly voice, they’re problem solvers and relationship builders. The people you’ll work with, and the customers you’ll care for, value your passion and unique personality as much as we do. We manage the customer relationship with the bank by managing full life cycle of the banking products.
- Support Customer First philosophy by ensuring professional handling of customer requests
- Address and prioritize all incoming customer requests using the American Express guidelines
- Service incoming calls and outbound calls as required to customers.
- Meeting all Customer First principles as we deliver on our customer experience and KPI’s
- Adhere to all quality metrics are met to AEXP standards
- Integrity: Adhere to all Regulatory and Compliance guidelines related to servicing practices
- Identify to drive change to update all related procedures
- Agile as Banking Operations grows and be able to navigate with the ongoing changes
- Accessing all required tools to perform the daily duties
- Good listening skill and be collaborative across with others within banking
How to apply for American Express Careers 2024 ?
All Interested and eligible candidates can apply for American Express Careers 2024 online by registering themselves through the link given below on or before Last Date.
Apply Link : Click Here To Apply
American Express Recruitment 2024 Batch – Frequently Asked Questions
How to apply for American Express Off Campus Drive 2024 ?
To apply for the American Express Careers Drive 2024, you have to check the official site of American Express or https://freshersmeet.com/
Does Freshersmeet.com provide American Express Careers Off Campus Drive 2024 ?
Yes, Freshersmeet.com provides American Express Careers Off Campus Drive 2024 Alerts continuously.
What is the American Express Selection Process?
Aptitude Test, Technical & Interview Rounds.
